Workforce management represents a group of human resource management processes implemented within a company in order to maximize the productivity and efficiency of its employees. This goal is reached by making sure human resources (HR) are doing the appropriate work at the right time. In other words, workforce management involves all activities that are needed to maintain an effective workforce, which is usually supported with suitable software solutions. With that in mind, here is everything you need to know about workforce management, its importance, and its benefits:
Important workforce management processes
As already mentioned, workforce management represents a set of HR processes that aim to support your daily business operations and maintain high productivity. These procedures ensure that the workforce is allocated optimally, taking care of aspects from staff planning to payroll processing and everything in between.
The main processes incorporated into workforce management most commonly involve effective staff scheduling and shift management, tracking attendance and time, absence tracking, overtime tracking, time and attendance analytics, payroll processing, compliance with labor laws and regulations, etc. While the exact processes might depend on the business and its unique needs, successful workforce management is needed across all industries to streamline operations, support workforce efficiency, and produce positive outcomes.
Managing remote and flexible workforces
As technology continues advancing and workforce trends change, companies no longer have to worry about obstacles such as the working time or the physical location of their employees. Workers can be hired, onboarded, and seamlessly incorporated into the company with the help of digital devices and tools. If you’ve decided to engage a remote or otherwise flexible workforce, effective management solutions might prove to be even more beneficial.
For instance, a specialized contingent workforce management solution can help to solve all your staffing problems. With a professional solution, you will be able to attract, manage, and retain contingent talent regardless of your program approach, while also ensuring compliance and easily navigating the complexities of hiring an international workforce. This will enable you to reduce risks and achieve a competitive advantage.
Workforce vs human capital management
Human capital management often accompanies workforce management, with many human capital features being implemented into specialized workforce management software as well. Along with the aspects mentioned above, these human capital management features can also include employee experience surveys, talent management, managing training systems, performance management, HR administration management, benefits administration, and more.
In most cases, a combined system that incorporates both of these management features (human capital and workforce management) will be a suitable solution for companies across the board. However, this will depend on your unique requirements as well. Consider whether you need a general solution that covers a range of issues well or a more specialized option that concentrates on one particular aspect in greater detail.
Main advantages of workforce management
Evidently, successful workforce management processes can provide a number of benefits to companies, from streamlining scheduling tasks to improving payroll processes. This can be of great help in enhancing overall business operations. But if the right technology is leveraged in this aspect as well, companies might enjoy even more advantages, especially in terms of productivity, innovation, and progress.
For example, you can leverage an automated workforce management system that provides great project management tools and advanced HR analytics in an effort to increase your overall efficiency and remain competitive. By digitalizing important processes, you will notice a number of new improvements, such as increased productivity, minimized administrative work, fewer human errors, improved transparency, greater employee motivation, and similar benefits.
Current workforce management solutions
As the need for effective workforce management rises, different software solutions become available to businesses as well. Of course, this is another aspect that should be selected according to your unique needs, but there are a couple of different software types that are recommended for all modern companies.
The first option focuses on digital transformation, aiming to digitalize all workforce management processes from tracking time and attendance to providing HR analytics in an effort to transform business models. The other solution focuses on cloud computing. By offering data storage and on-demand workforce management systems, cloud-based software is a great solution for those needing easy access and integration across the organization. Hybrid options are also available, combining cloud computing with on-premises solutions to deliver the perfect compromise.
Considering its importance and undeniable benefits, workforce management should be an integral part of your company’s processes. Keep the advice above in mind, choose the best solution for your needs, and ensure long-term success.